AT&T has a project planned to upgrade their existing facilities here at Oakridge.
According to the AT&T representative, the work will be to convert their existing outdated facilities
with new state-of-the-art communications facilities allowing for higher
internet speeds and more features for residents. No existing service will
be disturbed. The project will require digging and boring under driveways and sidewalks. All restoration is guaranteed by AT&T. Please visit our
homepage at www.oakridgefl.com to view frequently asked questions and
additional information regarding their project upgrades. Door hangers will be placed on residents doors prior to the construction. These upgrades are scheduled to start in the next 1-3 weeks. The installation of the fiber
will take approximately 2 weeks, weather permitting.
Thank you for your cooperation.
Heather Blank, LCAM
Community Association Manager
Click here to read a letter from AT&T
FREQUENTLY ASKED QUESTIONS
Q. What will AT&T be doing?
A. Placing a new high speed network, conduit,fiber cable below ground and small water meter boxes / hand holes flush to ground.
Q. Who will be working in the utility easements?
A. AT&T contractor Mastec of North America, 954-446-0799 or email@example.com
Q. How will we know when they will start working?
A. Door hangers will be placed on your door 3 to 4 days prior to work commencing.
Q. What is on this door hanger?
A. Important contact information for any questions during the project and any restoration issues you may have, including job number and restoration phone number is Mastec of North America 954-446-0799 or firstname.lastname@example.org.
Q. How will contractor/Mastec 954-446-0799 be doing the work?
A. By limited trench and “stich” boring under driveways and sidewalk.
Q. Will this require removing sidewalks or cutting streets?
A. No. All work will be within the utility easements of the community. No pavers, concrete or asphalt will be disturbed.
Q. Will heavy equipment be on my yard?
A. The boring machine on a small trailer may be used in the utility easements of your yard, as well as a cable reel at limited locations while placing for a very short amount of time. BUT all track marks and or dead grass will be restored.
Q. How will work area be left at the end of each work day?
A. All areas not restored by end of day (weather permitting) will be safely secured with OSHA required safety barriers, fences or cones.
Q. Will AT&T/contractor guarantee all restorations?
A. Yes, ATT/ contractor will guarantee all restoration of disturbed area in your community.
Q. What is guaranteed in the restoration process?
A. Anything disturbed by the work, to include but not limited to, sprinkler lines/heads, Pavers, lifting or sinking, water main, sewer mains, sod, landscaping and removal of debris.
Q. What if I don’t like how my yard was restored?
A. Call or email the contact number on your door hanger-Mastec of North America at 954-446-0799 or email@example.com
Q. How long will this project take?
A. Approximately 3 weeks, weather permitting.
Q. How soon will our community be able to subscribe to the new services?
A. Approximately 8-10 weeks after all of the installation is complete. AT&T will send notice as soon as service is available or you can look at AT&T.com for updates.
Q. What services will be available with this new high speed fiber optic equipment?
A. U-Verse with AT&T GigaPower, with blazing fast internet speeds of up to 1 Gbps.